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 Customer Service – Guest Service – Customized Shows

Customer Service
Problem Customer is Cured
8 Celebrities Sing ‘When You’re Smiling’
Cancer Survivor and Keynote Speaker
Nat King Cole Parody –
Customer Service – Why Smile
SINATRA – Come Smile with Me!
Customer Service
‘Superstar’ Service
How To AND How NOT To Give Great Service
Lady Gaga, Axl Rose, Neil Diamond, Lionel Richie, Jim Morrison
Goals of Guest Service
–Casino Team Member Show- ‘All In’ Team Theme!’
A few Types of ‘Problem Customers’

Customer Service -Retail
–Types of Problem Customers